I hate phone calls

This might be a minor rant but i really hate some phone calls i have to make. Like having to get people to do something they dont want to do when they start arguing with me wether doing the stuff makes sense or not while i cant even argue with them because i have no idea about the shit they are supposed to do, im just ordered to tell them to do it. All of this makes zero sense why cant my boss just himself call them and tell them what he needs and why.

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